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Resources for MSP hosting decisions

Results

Every article here is written for the provider side of hosting: the MSP deciding where client workloads run and how the platform is operated. They are grouped by the order in which the decisions usually arrive. None of them names a supplier or quotes a price.

Start with your requirements

  • Hosting requirements planner: for an MSP who wants a written starting profile (isolation model, headroom, recovery, network and provider questions) before talking to suppliers. Use it first, then read the articles it points to.
  • Hosting requirements worksheet: for those who prefer to work through the same questions on paper, or who need a document to share with a colleague or a supplier.

Choose how tenants share the platform

  • Multi-tenant isolation: read this when deciding between hypervisor, container and dedicated-hardware boundaries, or when a client asks how separate they really are. Includes noisy-neighbour controls and tests.
  • Dedicated hosting for MSPs: read when a tenant seems to need whole machines, or when you are deciding whether to self-host your RMM, PSA and backup consoles and where those should sit.
  • Virtual servers and capacity planning: read before buying capacity or when tenants complain of slowness at peak times. Walks through sizing from measured peaks, overcommit, storage write penalties and failure headroom.
  • Private cloud and network design: read when designing or reviewing segmentation, addressing and out-of-band management, especially if clients bring overlapping address ranges.

Operate it and make it pay

  • Backup and recovery: read when you promise a client that hosted workloads are recoverable. Covers recovery tiers, independent and immutable copies, per-tenant separation and restore rehearsal.
  • Hosting economics: read when pricing the hosting line or when a tenant seems unprofitable. Gives the structure of a cost and margin model using formulas and arbitrary units rather than prices.

Buy and move

  • Evaluating a hosting provider: read before signing with a supplier, or at renewal. A question worksheet, how to read SLAs and assurance reports, and the exit terms that matter.
  • Migration and tenant onboarding: read when moving a client estate onto your platform. Covers discovery, waves, data movement, a cutover runbook and rollback.

How to use these together

A sensible order for a new platform or a new supplier is: planner, isolation, capacity, network, backup, economics, supplier evaluation, then migration. If you already run a platform, start from the area where you are seeing symptoms: slowness points to capacity and isolation, a worrying audit question to isolation and backup, a margin problem to economics.